Privacy policy

1. About this website

20xMedia provides this website to explain its services and receive inquiries. The contact form lets you request a consultation; submitting a request does not book an appointment.

Cloudflare hosts the website and contact endpoint. Resend processes inquiry emails for delivery to our team.

2. Calendar bookings

When online booking is available, you can choose to load a Google Calendar booking page or open it directly. The embedded calendar connects to Google only after you choose to display it. Google may process technical information and cookies under its own privacy policy.

Booking information you enter in Google Calendar, including your name, email address, appointment time, and any additional answers, is processed by Google and shared with 20xMedia to arrange your consultation. A booking is confirmed through Google Calendar; a message sent through our contact form remains a request for follow-up.

3. Google Calendar access for the voice assistant

20xMedia Calendar Booking connects an authorized business calendar to Clara, our AI phone assistant. The calendar owner signs in with Google and grants permission before the integration can access Google Calendar. Booking must also be enabled for the selected voice agent.

We request permission to list calendars so the owner can choose a writable destination, read free/busy information to find available times, and access calendar events to create appointments and retrieve their status. The event permission granted by Google includes editing and deleting events; the current booking integration uses it to create and retrieve consultation events. It does not request Gmail or Google Drive access.

The booking service uses the selected calendar ID, busy intervals, appointment date and time, time zone, caller name, callback number, consultation reason, and optional email address to arrange the requested consultation. Availability and booking results are passed to the voice assistant and its AI provider, Google Gemini, to conduct the scheduling conversation. The assistant receives available slots and booking results rather than the titles or descriptions of unrelated calendar events. Appointment details are sent to Google Calendar; an email invitation is requested only with the caller's agreement.

Our voice service stores encrypted Google authorization credentials, per-agent calendar settings, and booking records on our hosted backend. Booking request details and stored event payloads are encrypted at rest; operational metadata such as calendar and event identifiers, appointment times, and booking status is also retained to prevent duplicate bookings and resolve uncertain results. Our hosting providers process this information to operate the service. We retain these records as described in Retention and security below.

We use Google Calendar data to provide the requested scheduling service, not to sell it or target advertisements. The calendar integration does not generate images or videos, including non-consensual intimate imagery.

Calendar owners can disconnect Google in the Appointments dashboard or revoke access through their Google Account's third-party connections settings. Disconnecting clears the connection's stored credentials and disables affected agents' booking; it does not automatically delete existing Google Calendar events or retained booking records. To request deletion of stored booking information, contact info@20xmedia.net. We may retain information where required for legal obligations or resolving disputes.

4. Who we are

20xMedia LLC (“20xMedia,” “we,” “us,” or “our”) provides digital, marketing, AI, and consulting services in the Dallas–Fort Worth area of Texas. This policy explains how we handle personal information through this website and in connection with inquiries about our services.

For questions or privacy requests, contact info@20xmedia.net or call (817) 552-4855. Our service terms list +1 (682) 345-8036 for A2P messaging and related support.

5. Information you provide

When you submit the contact form, we process your name, email address, message, selected service, privacy acknowledgment, and any business name, phone number, or scheduling preferences you provide to respond to your inquiry.

Please do not put passwords, payment card details, health information, or other sensitive information into demonstration interfaces. If you independently contact the business by email or telephone, that communication occurs outside this preview.

6. Information processed automatically

Cloudflare processes technical request information to deliver and secure the website. The contact endpoint uses IP-based rate limiting to reduce repeated submissions. Our application does not write inquiry contents to application logs or local files.

20xMedia does not install advertising pixels or third-party analytics on this website. Fonts and artwork are served with the website. If you choose to load Google Calendar, Google's cookie and privacy practices apply to that embedded service. If we introduce optional tracking, we will update this policy and provide choices where required.

7. How consultation requests work

After validation, contact requests are sent through Resend to our team. A success message means the email provider accepted the request. Our team must separately confirm consultation availability.

Inquiry details are processed by Cloudflare, Resend, and our email provider to deliver and respond to your request. Submitting the form does not enroll you in marketing SMS or automated calls. The playground remains a fictional demonstration.

8. Interactive examples and external links

The business opportunity calculator processes the figures you enter only in the current browser page. Those figures are not saved or sent to our server. Its results are illustrative calculations based on your inputs, not a quote or confirmed business outcome.

The sample assistants, service animations, and AI playground are scripted demonstrations. Playground choices and messages remain in the current page session and are not sent to an AI provider or saved on our server. The playground uses a fictional business and sample contact information; it does not make real bookings, capture real leads, or contact anyone. The animated voice examples do not access your microphone, record audio, or make calls.

Links to research and other external websites take you to services with their own privacy practices.

9. How information is shared

We may share relevant information with service providers that support hosting, security, email delivery, and the services you request, only as needed for those purposes. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer subject to appropriate protections.

We do not sell personal information. We do not share your mobile information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties for marketing. Limited disclosure to vendors that help deliver requested messaging or provide support may occur only as needed to perform those services.

10. SMS and automated communications

The terms supplied by 20xMedia identify +1 (682) 345-8036 as the registered A2P number. This website does not itself enroll visitors in SMS campaigns or initiate automated calls. If you separately opt in to a messaging program, the consent notice for that program describes its purpose and message frequency. Message and data rates may apply.

To stop messages, reply STOP to the sending number. For help, reply HELP or email info@20xmedia.net. Opting out of marketing messages does not prevent us from responding to a service request by a channel you have requested. Consent to marketing communications is not a condition of purchase.

11. Retention and security

We keep inquiry information for as long as reasonably necessary to address your request, provide agreed services, maintain appropriate business records, meet legal obligations, and resolve disputes. Retention depends on the type of record and the purpose for which it is used. You can contact us to request deletion of an inquiry.

We use measures designed to reduce unauthorized access, misuse, and loss. No transmission or storage method is completely secure, and we cannot guarantee absolute security. Access to inquiry records should be limited to people who need them for the purposes described here.

12. Your choices and requests

You may decline to provide optional information, and contact us to ask about, correct, or request deletion of information you provided. Depending on where you live and which laws apply, you may have additional rights, including access, a copy of your information, or the ability to object to certain processing.

Send requests to info@20xmedia.net and describe the information or request involved. We may need to verify your identity before acting. Where applicable, we will respond within the period required by law and explain if an exception prevents us from fulfilling a request. We do not discriminate against people for exercising applicable privacy rights.

13. Children and international visitors

Our services are intended for adults acting for themselves or their businesses. This website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information, contact us so we can investigate and remove it where appropriate.

We operate in the United States. Information you provide may be processed in the United States or wherever relevant service providers operate, where privacy protections may differ from those in your location.

14. Changes and contact

We may update this policy when our practices change. The updated version will appear here with a revised date. Where required, we will provide additional notice or obtain consent before using information in a materially different way.

20xMedia LLC · Dallas–Fort Worth area, Texas, USA · info@20xmedia.net · (817) 552-4855.